tech.lgbt is one of the many independent Mastodon servers you can use to participate in the fediverse.
We welcome all marginalized identities. This Mastodon instance is generally for folks who are LGBTQIA+ and Allies with an interest in tech work, academics, or technology in general.

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Wow, Bank of Ireland are completely clueless about #security.

“BOI: We need to speak to you about your credit card application…

Me: Sure…

BOI: First, let’s verify you…full name, date of birth…

Me: …

BOI: Mother’s maiden name?

Me: LjwOtrNGIgpJlJE

BOI: So this is the problem: We need your mother’s maiden name.

Me: I just gave it. This is a security question and I provided you with a password.

BOI: No, that won’t work, we need her name.

Me: Wow… OK… Please cancel my application.”

@aral For me it was when they asked for my most recent bank statement from my current account with a different bank, which I provided, then they said “no your most recent one” and I said “yes, this is my most recent one, I get them every three months, this is the most recent one, here’s a screenshot of my bank’s website showing that this is my most recent one” and they said “call your bank and ask for the most recent one” and I said, again, “THIS IS MY MOST RECENT ONE”.

I’m pretty sure that BOI do their statments quarterly too so I don’t know why this was such a difficult concept for them.

Public

@BradRomance They’re not very smart.